Privacy Policy

Privacy Policy
Effective Date: May/31/2025

Introduction
[Chicago Therapy Nook is committed to protecting the privacy and confidentiality of our clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with federal and Illinois state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect
We collect personal and health-related information necessary to provide therapy services. This may include:

  • Name, address, phone number, email address

  • Date of birth and demographic details

  • Insurance and billing information

  • Medical and mental health history

  • Treatment notes and progress reports

How We Use Your Information
Your information is used to:

  • Provide therapy and mental health services

  • Schedule and confirm appointments

  • Process payments and insurance claims

  • Comply with legal and regulatory requirements

  • Improve our services and communication with you

Confidentiality and Disclosure
Your personal health information is strictly confidential. We will not disclose your information without your written consent, except in the following situations:

  • When required by law (e.g., court orders, mandatory reporting of abuse)

  • If you are at risk of harming yourself or others

  • For insurance and billing purposes, as permitted by HIPAA

  • If necessary for treatment coordination with other healthcare providers

Your Rights
As a client, you have the right to:

  • Access and request copies of your health records

  • Request corrections to your personal information

  • Restrict certain uses or disclosures of your information

  • Obtain a list of disclosures we have made of your information

  • File a complaint if you believe your privacy rights have been violated

Data Security
We implement safeguards to protect your information from unauthorized access, disclosure, or misuse. This includes secure record-keeping, encrypted communications, and compliance with HIPAA security standards.

Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website and will be effective immediately upon posting.

Contact Us
If you have any questions about this Privacy Policy or your privacy rights, please contact us at:

Chicago Therapy Nook
Ph. (708)365-9633
Stephanie@chicagotherapynook.com