Terms And Conditions
Last Updated: 05/31/2025
Welcome to Chicago Therapy Nook. By accessing or using our website, services, or engaging in therapy with us, you agree to the following Terms and Conditions. Please read them carefully.
1. Scope of Services
Our practice provides mental health therapy services in compliance with Illinois state laws and professional ethical standards. Services may include in-person or telehealth sessions, assessments, and referrals as appropriate.
2. Confidentiality & Privacy
We adhere to HIPAA (Health Insurance Portability and Accountability Act) and Illinois mental health laws to protect your privacy. Your information is confidential except in situations required by law, such as:
Suspected abuse or neglect of a child, elderly person, or vulnerable adult.
Threats of harm to yourself or others.
Court orders requiring the release of records.
For more details, please review our Privacy Policy.
3. Client Responsibilities
By using our services, you agree to:
Provide accurate information relevant to your care.
Attend scheduled sessions or provide notice for cancellations (see our cancellation policy).
Follow treatment recommendations to the best of your ability.
4. Fees & Payment
Fees for therapy sessions will be discussed before treatment begins.
Payment is due at the time of service unless other arrangements are made.
We accept [list payment methods, e.g., insurance, self-pay, credit cards, etc.].
Late cancellations and missed appointments may be subject to a fee.
5. Telehealth Services
If using telehealth, you agree to:
Ensure a private, secure location for sessions.
Have a reliable internet connection and necessary technology.
Acknowledge that telehealth may have limitations compared to in-person sessions.
6. Emergencies & Crisis Situations
Our practice is not an emergency service provider. If you are experiencing a mental health crisis, please call 911, go to the nearest emergency room, or contact a crisis hotline, such as the National Suicide Prevention Lifeline at 988.
7. Termination of Services
We reserve the right to terminate services if:
A client consistently misses appointments without notice.
A client engages in behavior that is harmful or disruptive.
It is determined that a higher level of care is needed.
8. Liability & Disclaimer
Our services are intended for therapeutic support and are not a substitute for medical treatment or legal advice. We are not responsible for any decisions you make based on therapy sessions or website content.
9. Updates to Terms
We may update these Terms and Conditions from time to time. Continued use of our services constitutes acceptance of any changes.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Chicago Therapy Nook
Stephanie M Hernandez, MA, LCPC
E-mail: Stephanie@chicagotherapynook.com